![]() If the volume isn’t working on your Roku device, it’s best to check your connections first. What can I do if the volume isn’t working on my Roku device? Try reconnecting your device to the internet (to the same wifi as the Roku) and see if the device appears. This means that if the device your app is on isn’t connected to the same internet source as your Roku, it will fail to connect. ![]() The Roku app only works via the internet. Frequently Asked Questions Why isn’t the Roku App connecting to my TV? These set levels bypass any system-wide volume settings you may make, with the exception of muting the device. That’s why it has three different audio levels in the menu. The Audio Guide is a separate entity from your movie or TV show audio. There’s one thing that you should know before making any adjustments to the audio settings. Now your Roku Audio Guide shouldn’t be able to come back on even if you press the Star button four times in a row. You can disable the Star key macro shortcut from the menu. However, it’s still possible to accidentally turn it back on. To turn it back off, you do the same thing. To do so, simply press the Star button on your Roku remote four times consecutively. It’s also possible to completely shut off this feature if it annoys you at a low volume.
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